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ROI Certification

  • 11 Apr 2022
  • 15 Apr 2022
  • New Orleans Ernest N. Morial Convention Center


ROI Certification® is the most comprehensive way to gain the skills, resources, and knowledge to measure the value of projects and programs of all types–down to the financial return on investment (ROI). The program includes a five-day course surrounding the ROI Methodology®, a systematic approach to program evaluation that is proven to deliver accurate and credible results. After the course, you will receive virtual support as you conduct your first impact/ROI study in your own organization. Upon demonstrating competency in applying the ROI Methodology, you will earn the prestigious designation of Certified ROI Professional (CRP).

In this certificate program, participants will build the skills needed to develop and deliver effective return-on-investment (ROI) evaluations for learning and performance, organizational development, human resources, technology, change, and quality solutions.

The program emphasizes the ROI Methodology® and participants learn to apply the ROI Process Model—a results-based method for developing application impact objectives, developing data collection plans, collecting various types of hard and soft data, isolating the effects of the program, converting data to monetary values, tabulating appropriate program costs, calculating return-on-investment, and identifying intangible benefits. Participants are asked to come prepared to apply the ROI Methodology to a program within their organization, and receive one-on-one assistance following the workshop until the ROI evaluation is completed.

During the workshop, you will:
• Apply the ROI Methodology to a program in your own organization
• Get detailed, first-hand experience with every step
• Learn how to measure the contribution of a variety of performance improvement programs
• Learn how to calculate ROI
• Learn how to enhance program results and improve ROI
• Discover how to translate intangible benefits into monetary values
• Practice presenting results of an ROI study

Register Here!

Dr. Jack J. Phillips, a world-renowned expert on accountability, measurement, and evaluation, is chairman of ROI Institute, Inc. Phillips provides consulting services for Fortune 500 companies and major global organizations. The author or editor of more than 100 books, he conducts workshops and presents at conferences throughout the world.

Patti P. Phillips, Ph.D., is the CEO of ROI Institute, Inc., the leading source of ROI competency building, implementation support, networking, and research. Patti helps organizations implement the ROI Methodology worldwide. She provides consulting services to Fortune 500 companies and facilitates workshops for major conferences globally. Her work has been featured on CNBC, EuroNews, and in more than a dozen business journals. Patti is author, coauthor, or editor of over 75 books and dozens of articles focused on measurement, evaluation, accountability, and ROI.


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